FAQS

Payment Terms

Chios New York accepts Visa, MasterCard, American Express, and Dinner Credit Cards via our secure online system. This is the quickest and most reliable way to receive your order. Credit cards are changed when the order is placed and shipped within 24 hours unless the item is out of stock, in which you will be notified.

Chio's New York
11 W 30Th Street Between Broadway & 5Th Ave.
New York NY 10001

Shipping

FIRST ITEM Free

FASTER SHIPPING FOR WHOLESALE CUSTOMERS:


next day air early am:
First item $ 90.00 and all the rest single units $ 12.00 each and gift sets $ 20.00 each.

next day air:
First item $ 40.00 and all the rest single units $ 6.00 each and gift sets $ 10.00 each.

next day air saver:
First item $ 35.00 and all the rest single units $ 5.00 each and gift sets $ 8.00 each.

second day air am:
First item $ 20.00 and all the rest single units $ 4.00 each and gift sets $ 7.00 each.

second day air:
First item $ 17.00 and all the rest single units $ 3.00 each and gift sets $ 5.50 each.

3 day select:
First item $ 15.00 and all the rest single units $ 2.25 each and gift sets $ 3.75 each

WE WILL REPLY YOU WITHIN 24 HOURS MONDAY TO FRIDAY during Business Hours

Return Policy

Chios New York Strive to satisfy the customer, without you we wouldn't be in business. If for any reason you are dissatisfied with our product, simply follow the directions below to return the order within 20 days of purchase date and we will promptly process your request and refund your money (less shipping charges) via crediting your credit card. There will be a 30% restocking fee on all opened or used items.

If you would like to return your order please send it to the address below. Please include your name, phone, order number, and reason for return. We will credit your card back within 5 business days of receipt.

Chio's New york

11 W 30Th Street Between Broadway & 5Th Ave.

New York NY 10001

Fragrance abbreviations

EDP - Eau de parfum
PDT - Parfum de Toilette
EDT - Eau de Toilette
COL - Cologne
EDC - Eau de Cologne
s - spray
spr - spray
m - men
w - women

For Wholesale

Contact jonathansegura@gmail.com