Here at Chio's NY, we strive to satisfy the customer, without you we wouldn't be in business. If for any reason you are dissatisfied with our product, simply follow the directions below to return the order within 20 days of purchase date and we will promptly process your request and refund your money (less shipping charges) via crediting your credit card. There will be a 30% restocking fee on all opened or used items.

If you would like to return your order please send it to the address below. Please include your name, phone, order number, and reason for return. We will credit your card back within 5 business days of receipt.

Chio's NY
11 W 30th Street Between Broadway & 5th Ave.
New York NY 10001
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