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Chio's New York was created to provide access to the largest inventory of genuine, brand name fragrances, gift sets, children perfume and more at the lowest possible prices for you guys. We will go above and beyond to provide you with the best price and best products available. This is the foundation of Chio's NY - Great products and great service.
Chio's New York Commitment
We work hard to ensure that your shopping experience is completely satisfying and enjoyable. Along with great selection and prices, our number one concern is offering superior customer service and our staff is here to serve you. If you have any questions or concerns, please feel free to contact us.
Here at Chio's NY, we strive to satisfy the customer, without you we wouldn't be in business. If for any reason you are dissatisfied with our product, simply follow the directions below to return the order within 20 days of purchase date and we will promptly process your request and refund your money (less shipping charges) via crediting your credit card. There will be a 30% restocking fee on all opened or used items..
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item..
If you would like to return your order please send it to the address below. Please include your name, phone, order number, and reason for return. We will credit your card back within 5 business days of receipt.
11 W 30th Street Between Broadway & 5th Ave.
New York NY 10001.